Legal
Privacy Policy
Last updated: 15 September 2026
Acme Digital ("we", "us", or "our") operates as a web development and digital marketing agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website or engage our services.
By submitting your information through any form or contact channel on this website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Business name and website URL
- Information you voluntarily provide in enquiry or contact forms
- Technical data such as IP address, browser type, and pages visited (collected automatically via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you have requested
- Communicate with you about your project or ongoing services
- Send invoices and manage billing
- Improve our website and service offerings
- Comply with legal obligations
3. Advertising on Behalf of Third Parties
Important disclosure: Where Acme Digital is engaged to run digital advertising campaigns (including Google Ads, Meta Ads, or other paid media) on behalf of a client business, information submitted through lead generation forms or landing pages associated with those campaigns — including your name, contact details, and enquiry details — will be collected and shared with that client business.
The client business on whose behalf the advertisement is being run is the party primarily responsible for following up with you regarding your enquiry or request. By submitting your details through an advertisement or lead form managed by Acme Digital, you acknowledge and consent to:
- Your personal information being passed to the relevant client business
- The client business contacting you directly via phone, email, or other means to discuss your enquiry
- Your information being stored and used by that client business in accordance with their own privacy policy
Where practicable, the specific client business will be identified on the advertisement or landing page through which you submit your details. If you have questions about which business received your information, please contact us at tim@acmedigital.com.au.
4. Disclosure to Third Parties
We do not sell your personal information. We may share your information with:
- Client businesses — as described in Section 3 above, where your enquiry was generated through a campaign we manage on their behalf
- Service providers — third-party tools we use to operate our business (e.g. email platforms, CRM software, analytics), who are bound by confidentiality obligations
- Legal authorities — where required by law, regulation, or valid legal process
5. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site. This data is aggregated and does not personally identify you. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.
6. Data Storage and Security
Your personal information may be stored on servers located in Australia or overseas (including services hosted in the United States). We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
7. Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Opt out of direct marketing communications at any time
- Make a complaint if you believe your privacy rights have been breached
To exercise any of these rights, contact us at tim@acmedigital.com.au. We will respond within a reasonable timeframe.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: tim@acmedigital.com.au
- Phone: 0415 073 979